We collect the following data when you use our services:

• Identification data: name, surname, email, phone number
• Trip data: pickup address, destination, date, time, vehicle choice
• Payment data: payment method (we do not store card data)
• Technical data: IP address, browser type, cookies
• Communications: WhatsApp messages, email, contact form

• Processing and confirming your taxi booking
• Contacting you about your trip
• Invoicing and payment processing
• Improving our services
• Legal obligations (accounting, tax)
• Marketing (with your explicit consent only)

TAXI BE never sells your personal data. We may share with:

• Drivers: only trip information needed
• Payment providers: for secure transaction processing
• Authorities: when legally required

• SSL/TLS encryption for all data transmissions
• Secure servers within the European Economic Area
• Regular security audits
• Data minimisation principle

• Booking data: 3 years after the trip
• Invoices: 7 years (legal requirement)
• Marketing consent: until withdrawn
• Technical logs: maximum 90 days

• Right of access to your personal data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to direct marketing

Submit your request to info@taxibe.be. We respond within 30 days.

• Email: info@taxibe.be
• Phone: +32 XXX XX XX XX

You may also file a complaint with the Data Protection Authority (GBA/APD):
www.gegevensbeschermingsautoriteit.be